Arai helmet repair

Started by tucola, January 14, 2017, 02:20:25 PM

Previous topic - Next topic

tucola

Anyone know if you can have the mechanism that holds the side-pods on fixed?

Side-pod keeps popping off my lid when I open the visor.

Tried replacing the side-pod and hasn't fixed it.

It looks like it's the mechanism that's fixed to the side of the helmet that's the issue.


Manic636

Most of the parts are available separately, check with your local Arai dealer may need to be a 5 star dealer from memory tho

MOzZereLLa

Significantly faster than you.....

David W

Talk to Arai's importer.  They sent me a load of bits foc when the chin vent broke on mine.

tucola

Cheers all: it's an RX7GP and otherwise in good condition, so it would be a shame if it couldn't be fixed!

Now, need to find a shop.

Haven't been to a shop since the advent of the internet...


MOzZereLLa

Contact the importer direct.

Never trust "shops"
Significantly faster than you.....

T.C

Here you go

http://www.moto-direct.com/ is the importers website

http://www.moto-direct.com/contact is where you can direct you enquiries to

Terry Birtles the MD is a really good guy and will make sure that the problem is addressed properly

tucola

Really helpful - thanks!

I'll get onto them...


tucola

I should update on this, because it's a good news customer service story.

After some discussion with the importer, the advice was actually to take the lid into an Arai approved "shop" after all.

Took it into J&S St Albans last week and they fixed it there and then, free of charge, despite it being 4 years old from date of purchase and apparently 8 years from manufacture according to the code on it.

Top work from Arai and J&S St Albans!

Thanks again for the input, everyone.